Meet the Team
Welcome to the different personalities that make up The Mayfair Townhouse. We are individual, just like the home in which we are based. And we bring a unique sense of style and our own personal charm to masterfully create the team at The Townhouse.
Paul Rafferty
General Manager
Having been with us since the very start of our journey, Paul certainly knows how to bring the unexpected to Mayfair. Originally from Australia, we’d say Paul has probably become the most British Aussie in London. With his innovative style, he has helped make The Townhouse redefine what it means to be a London Hotel. “Being able to work in the heart of Mayfair, overlooking famous locations like Green Park, is so inspiring, and in a property which is so wonderfully imaginative.” You may often see Paul with Mr. Darcy…
Hubert Losguardi
Director of Sales & Marketing
Half French, half Lebanese and having lived 16 years everywhere from the Nordic to the Caribbean, Hubert has been inspired by his father’s love of good food and people. His hospitality career began at age 14, becoming a trained chef turned Sales & Marketing extraordinaire. Favourite drink? Negroni. “Don’t forget the Plymouth Gin” he says.
Anna Kane
Hotel Operations Manager
A true globetrotter at heart, Anna finds herself living in her 5th country – collecting experiences as she’s navigated her way around the world, before settling in UK and more importantly The Mayfair Townhouse. As Hotel Operations Manager, Anna ensures that we deliver the unexpected, day-in-day-out! With a love for impressionism art and fine wine, The Mayfair Townhouse is arguably the perfect place for Anna to call ‘home’.
Riyas Kallan
Golden Keys Head Concierge
Our Head Concierge, Riyas Kallan, proudly bears the crossed golden keys of Les Clefs d'Or on his lapel - an emblem of his membership within this elite international association of hotel concierge.
With his undeniably infectious personality, Riyas leads our Dandy concierge team with pride and vigour, and is our very own Golden Key to the city. So, whether you're seeking an exclusive dinner reservation or access to an unmissable London hotspot, Riyas and the team are your go-to for all things Townhouse, Mayfair and beyond.
Pedro Costa
Head Chef
A passionate chef with roots in the heart of Africa, Pedro was born in the Republic Democratic of Congo and grew up in the vibrant city of Brazzaville, until the age of 6. After a move to Portugal and at the age of 19, while flipping burgers at a summer BBQ and studying mechanical engineering, fate (and a hungry chef) stepped in. One bite later, Pedro was on his way to Lisbon, enrolling in culinary school thanks to the legendary Chef Augusto Santos.
Two decades on, his journey has spanned Portugal to the UK, from fine dining to tapas and gastro pubs – now serving up bold, global flavours as Head Chef at The Mayfair Townhouse.
Gary Cronin
Dandy Doorman
Meet Gary, our Dandy Doorman! Joining us as part of our opening, he knows The Mayfair Townhouse like the back of his hand… or deck. Before gracing us with his presence, Gary spent over two decades as a high-flying croupier, traveling the world on luxury cruise ships, dealing cards in some of the most exotic destinations and learning to speak the languages as he goes.
Known as The Fixer, Gary is the first face you’ll see when you arrive and the last one when you leave. Need something? He’s got you. Stop and say hi to Gary, and let him share one of his stories with you.
Mr. Darcy
Townhouse Su-paw-star
Recently promoted to Townhouse Su-paw-star, dapper pup Mr. Darcy has certainly become a well-known figure in the heart of Mayfair. From doorman to receptionist, model and all things debonair, our paws-on pal is sure to give The Townhouse an additional touch of magic. P.S, if you want to be his favourite guest, he’s partial to a treat on your arrival, trust us, we’re paws-itive!
