Why book direct?

Our amazing Townhouse team is committed to delivering the most memorable stay for all our guests. Booking direct means we can provide you with the best possible experience, and that starts even before you arrive.

Meet the Team

Welcome to the different personalities that make up The Mayfair Townhouse. We are individual, just like the home in which we are based. And we bring a unique sense of style and our own personal charm to masterfully create the team at the Townhouse.

We Are Individual

The Team Behind The Townhouse

This dandy group of ladies and gentlemen are what makes our hotel so unique... from our Head Concierge, Dianna your personal encyclopedia to our seasoned traveller and General Manager, Federico. With this unique set of characters at the helm, it's no wonder that The Mayfair Townhouse is the talk of London town.

Federico Ciampi

General Manager

Born in Italy, Federico is a seasoned traveller having lived in Dubai, Scotland and the British Virgin Islands. He now calls London home, with us. His favourite spot in Mayfair? Shepherd Market – where you’ll find boutique shops and restaurants. A member of the Institute of Hospitality, in his spare time you’ll find him mentoring students.

Dianna Beran

Head Concierge

Your key to unlocking London, there is no corner of the city Dianna doesn’t know. Bilingual in English and French, she has worked in some of the world’s top hotels from China to Switzerland. Fun fact: she makes up the 3% of ladies in the UK & Commonwealth to receive the acclaimed label of Les Clefs d’Or.

Hubert Losguardi

Director of Sales & Marketing

Half French, half Lebanese, Hubert brings a world of cultures to the Townhouse having lived everywhere from Africa to the Middle East. Inspired by his father’s love of good food and people, age 14 is when his hospitality career, to become a trained chef turned Sales & Marketing extraordinaire. Favourite drink? Negroni. “Don’t forget the Plymouth Gin” he says.

Piero Monaco

Bar Manager

With a wealth of experience in the world of Food and Beverage Piero has seen it all, from a speak-easy in the heart of Covent Garden to a world-renown member's club born in Soho. He enjoys the fast-paced and demands that come with bartending in such a prestigious postcode. Favourite townhouse tipple? The 'Mr Bosie' of course: "the taste is different from the first to the last sip much like the townhouse's personality itself, it's outrageous and unexpected".