The Mayfair Townhouse will open its doors in Autumn with COVID-19 precautions placed at the front of all hotel operations. We are here to ensure you can ‘Escape With Confidence’ and that we provide a secure home from the moment you enter our doors. We are following the precautions and exemplary standards of service, health and safety that has been implemented at each of the Iconic Luxury Hotels. Above all, we are prioritising your and our team’s safety. Heightened health and safety procedures that follow health and government officials, are just the beginning.
What should you do pre-arrival?
Before you visit the Townhouse, you will be asked to complete an online Guest Health Questionnaire. This ensures you are feeling dandy enough to visit us.
Are you socially distancing?
Our Townhouse is designed to be discreet. The benefit? Our blueprint means socially distancing is made easy through spatial communal areas, of which there are few.
Are you providing booking flexibility?
A visit to the Townhouse should be at a time that feels right for you, and us. That’s why we’re offering flexible rates and cancellation policies.
We Are Prepared
Our hyper intuitive and perceptive approach to service means a visit to the Townhouse during these times is nothing short of remarkable. Since the beginning of the COVID-19 outbreak, we have been designing a new lifestyle hotel that has been thoughtfully constructed to withstand this new way of living. The new ‘normal’ is our everyday normal. The pre-opening phase has allowed us to concentrate on optimizing the safety of our guests and offer the best possible environment from the moment you click ‘Book Now.’ Before you arrive, we will send you a health questionnaire. If you aren’t feeling fit to visit us, we are flexible to welcome you on a different occasion. Amenity kits will be provided to all our guests, room service will be at no extra cost, and we have a designated team to answer any of your questions. A visit to the Townhouse means you can escape to London with confidence.